8/16/2023 0 Comments Frost king heat tapeYou will be responsible for the cost if you arrange any other special service with the trucking company. The carrier is not responsible for unloading or moving merchandise to your house, uncrating, installing or removing packing material. Tailgate delivery to your curbside is available for extra cost. This will be about 7 to 10 business days.The trucking company will call you ahead of time to schedule an appointment for you. Large Item Delivery - Some merchandise is too large to ship via ground courier and need to be shipped by freight truck.Items such as bath tubs, skirting, doors, steps, furnace.Generally delivers 5-10 business days after order.May require a pallet mover, forklift, or extra help to move.Costs vary dependent on size and location.Express delivery available upon request.Generally are in a box you can carry with two hands.Defectsĭefective products will be replaced or repaired according to the terms of the original manufacturer's warranty Shipping Small Items Once your items are on the road, cancellation is subject to the restocking fee and shipping charges in both directions. CancellationĪfter an order has been placed but before it has shipped, the order can be canceled. ![]() Concealed damage must be reported within 3 business days to be eligible for any credit or replacement. Should you decide to keep a damaged product, document the damage in detail on the bill of lading before signing any paperwork. Refuse shipment on any item visibly damaged beyond your acceptability. We will not reship items DamageĪny product damaged during shipment should not be accepted at delivery. NON-RETURNABLE ITEMS: All electrical and furnace parts, all furnace and HVAC units.Īny Package returned as unable to deliver will only get refunded for items not shipping. USPS,UPS do not refund shipping delays due to weather, civil unrest, or acts of god.
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